Quotes and Venting
Hello good people. It’s a cloudy, rainy day in my neck of the woods. Today has been a day of lots of thoughts and I hope you don’t mind me sharing some of them with you.
Don’t you just love when prescription drug companies include in their patient pamphlets for you to tell your doctor if you have certain conditions or allergies, when your doctor has not tested you for those conditions and allergies?
Surveys that give multiple choice answers without an “other” are biased. They only want the answers they want.
If businesses want to improve customer service, then their automatic answering systems need only include two instructions;
“If you know the party’s extension, dial it now. If not, please hold for the next available representative.”